I need to park on campus while I move out. Do I have to pay to park?
No. The University’s parking lots and garages will be open and free to parents and family members of students who are moving out. Upon arrival, please notify lot attendants that you are moving out. 

I don’t need my parking permit any more. May I return it for a refund?
Yes. Please submit a Transportation Request Form via our website. There is no need to return the physical permit. We will treat your form submission date as the “return date” and refund you accordingly. Permit refunds are prorated weekly. 

I left my car parked on campus and I’m not going to be able to come back to get it. What should I do?
Please email us at parking@bu.edu and we can assist. 

I don’t need my MBTA semester pass anymore. May I return it for a refund?
We are in communication with the MBTA and will provide updates as soon as possible.

I lost my MBTA Semester Pass. What should I do?
Email us at parking@bu.edu with your BU ID number and a current mailing address. Replacements will be mailed to you by our office upon their receipt from the MBTA. 

How will I pick up my MBTA Commuter Rail Semester Pass?
Please submit a Transportation Request Form via our website and we will mail your pass to you. We cannot guarantee delivery before the first of the month if your form is submitted after noon on Monday, March 23^rd. Until further notice, Semester MBTA passes will not be distributed via campus mail rooms or Parking & Transportation Services. 

 

I don’t need my parking permit anymore. How do I go about cancelling it and stopping payroll deductions or, if pre-paid, getting a refund?
You do not need to return the physical permit. Please submit a Transportation Request Form via our website. For deduction and refund purposes, we will treat the date of form submission as your permit’s return date. Permit refunds are prorated weekly.  

Are there reduced parking fees during this time for employees?
BU employees who wish to park on the Charles River Campus, but do not have a parking permit, may present their BU ID to the lot attendant to receive a flat rate of $8/day at attended lots and garages. Red Permit holders are also eligible for the flat rate of $8/day. More information on lots where the temporary daily parking rate will be honored can be found here.

Attended lots where the temporary daily parking rate will be honored (click to enlarge):

Note: payment to attendant must be made during hours listed below. Exit is permitted at any time before 2am unless otherwise noted.

Agganis Arena (A, C-2) – 925 Commonwealth Ave
Monday-Sunday, 7AM-11PM (no entrance or exit allowed outside these times)

Langsam Garage (B) – 142 Gardner Street
Monday-Sunday, 7AM-11PM

Essex Street Garage & Lot (F) – 148 Essex Street
Monday-Friday, 7AM-9PM, exit before midnight

Upper Bridge Lot (H) – 1 University Road
Monday-Friday, 7AM-9PM
Saturday, 8AM-1PM

CAS Lot (J) – 240 Bay State Road
Monday-Friday, 7AM-3PM
CASH ONLY

Warren Towers Garage (K) – 700 Commonwealth Ave
Monday-Friday, 24 hours
Saturday-Sunday, 7AM-11PM

Rafik B. Hariri Building Garage (M) – 595 Commonwealth Ave
Monday-Friday, 7AM-11PM (no entrance or exit allowed outside these times)
Saturday, 7AM-6PM (no entrance or exit allowed outside these times)

 

I don’t need my MBTA pass anymore. May I cancel it and stop deductions?
The regular deadline for cancelling April MBTA passes has passed but we have arranged to accommodate these cancellations. Employees who wish to cancel their April MBTA pass have until 5 pm ET, March 25 to: 

• cancel their May MBTA pass through BUworks (Employee Self-Service – Campus Services – “Apply/Manage MBTA Pass and MBTA Parking Benefits”) 

AND

• submit a Transportation Request Form via our website.  

Where should I go to pick up my MBTA pass?
Until further notice, MBTA passes will be mailed to the address that BU Human Resources has on file for you. Please follow these steps to verify that the address on file is current.

• Log in to BUworks
• Select the “Employee Self-Service” tab
• Select “Personal Information”
• Select “Personal Profile” (this will open a new window. Be sure your browser does not block new windows)
• If your “permanent residence” information is not the address to which your pass should be mailed, select “details” to edit the address on file. Be sure to select “SAVE” when you are done
  

Passes will be sent to the address on file as of noon on Monday, March 23^rd. 

How do I cancel my Transit Station Parking Benefit?
Go to BUworks, select the “Employee Self Service” tab, select “Campus Services,” and select “Apply/Manage MBTA Pass and MBTA Parking Benefits.” You will be given the option to cancel your MBTA pass and the Transit Station Parking Benefit or cancelling just the Transit Station Parking Benefit (and keep your MBTA pass). Funds remaining in your Transit Station Parking Benefit account can only be used for parking at transit stations and do not expire as long as you remain a BU employee. 

 

Will there be any changes to BUS operation?
Beginning Monday, March 23 the following service changes will take effect until further notice.

• CRC-MED weekday service between the CRC and MED Campus will operate from 6am to midnight. Shuttles will operate every 20 minutes between 7am and 11am and from 4pm to 8pm. Outside of these peak service periods the shuttle will operate every 30 minutes.
• Fenway Campus weekday shuttle service will operate every 20 minutes from 7am to 10pm
• Saturday CRC-MED service will operate on a normal schedule

The following routes are suspended until further notice:

• Comm Ave Loop
• Late Night Route  

Will bike rooms remain open?
To the extent possible, bike rooms will remain open. The rooms most likely to continue to provide access are Warren Towers, the Kilachand Center (CILSE), and 10 Buick Street. Please contact email bikes@bu.edu to request bike room access.

I am unable to take my bike home. What should I do?
You may leave your bike. If you require bike room access please email us at bikes@bu.edu. 

I paid for a BU Parking Permit and no longer need it. How do I get a refund?
Mail the permit to: 

BU Parking & Transportation Services 
1019 Commonwealth Ave. 
Boston, MA  02215 

Be sure to include a return address. Your refund will be calculated with the postmark date as the permit’s “return date.”  Refunds are prorated weekly. Please consider using certified mail as BU is not responsible for permits lost in the mail. 

Is there a temporary daily parking option for BUMC students and employees?
Yes. BUMC employees may pull a ticket to park at either the 710 Albany Street Garage or the DOB Lot (720 Harrison Ave.) for $8/day, space permitting. To pay this temporary rate, students and employees must present their BU ID along with their ticket to the cashier in order to pay before returning to their vehicles.

Additionally, BUMC employees may present their BU ID to receive a flat rate of $8/day at attended lots and garages on the Charles River Campus. They may then take the BU Shuttle to the Medical Campus. More information on Charles River Campus attended lots where the temporary daily parking rate will be honored can be found here.